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Competition & Consumer Law Masterclass

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Competition & Consumer Law Masterclass

Date & TimeTBC
Format Workshop
Price

Member

$360.00

Non-Member

$480.00

CPD Units 3
  • Professional Skills
  • Substantive Law
Venue LIV, Level 13, 140 William Street, Melbourne View Map

Featuring a blend of expert instruction, lively discussion and practical learning activities, stay informed of recent developments in competition and consumer law with this half-day masterclass.

Further details below.

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Terms & Conditions

Program Overview

  • Competition & Consumer Law Masterclass - Thursday 28 Mar
    • 12:00 PM Registration
    • 12:25 PM Opening and Welcome
    • 12:30 PM Keynote Presentation – Helen Gordon, CEO, Australian Finance Industry Association

      This session will provide insights into how to manage the complexity of regulation while enhancing opportunities from emerging trends in the competitive market of consumer finance.

      Our experienced keynote speaker will outline strategies for achieving better consumer outcomes, taking attendees through notable regulations pertaining to the National Credit Act, the Privacy Act, the new consumer data right and the Australian Consumer Law (ACL).

      Topics will include:

      • Community standards and expectations – the new compliance minimum
      • Who consumer protection legislation targets, including the new consumer data right
      • How to meet the responsible lending obligations of the National Credit Act
      • How to manage the challenges of the ePayments Code
      • The ACL - customer guarantees and external dispute resolution strategies
      • How industry meets consumer expectations and regulatory requirements in the digital age

      Presenter: Helen Gordon, Chief Executive Officer, Australian Finance Industry Association (AFIA)

    • 1:15 PM Networking Lunch
    • 1:45 PM Australian Consumer Law Focus: Consumer protections & penalties

      1:45 PM The New Complaints Authority

      The Australian Financial Complaints Authority (AFCA) commences operation on 1 November 2018, replacing numerous other external dispute resolution schemes in the Australian financial sector. Hear from Philip Field, the inaugural Lead Ombudsman for the Banking and Finance stream of the AFCA, about this important regulatory initiative and its key goals.

      Topics will include:

      • The key components of the AFCA and its terms of reference
      • Advantages over the previous schemes
      • Benefits to consumers

      Moderator: Melanie Szydzik

      Presenter: Philip Field, Lead Ombudsman, Banking and Finance, Financial Ombudsman Service (FOS)


      2:15 PM Observations of the Banking Royal Commission

      Hear senior representatives from numerous regulatory bodies discuss one of the most contentious formal public enquiries of recent memory – the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry – during this engaging panel discussion.

      Topics will include:

      • Responsible lending and the AFCA
      • Observations and outcomes from the Royal Commission

      Moderator: Mary O’Leary

      Panellist:

      • Christine Cupitt, Executive Director, Policy, Australian Banking Association (ABA)
      • Amanda Storey, Director of Legal Practice, Consumer Action Law Centre
      • Colin Neave, Customer Fairness Advisor, Australia and New Zealand Banking Group
      • Philip Field, Lead Ombudsman, Banking and Finance, Financial Ombudsman Service
    • 2:45 PM Afternoon Tea
    • 3:00 PM Current Developments in Competition Law

      3:00 PM Competition Law Update

      Presented by one of the ACCC’s principal lawyers, this session will address essential developments in competition law from the perspective of  the major federal regulatory body in this space.

      Topics will include:

      • Concerted dealing, including collusive conduct
      • Cartel Conduct, including the recent judgment of ACCC v Yazaki Corporation (No 2)
      • Other prominent cases - Penalties update and recent significant alterations

      Moderator: Mary O'Leary

      Presenters:

      James Somerville, Senior Associate, Competition, Consumer & Regulatory, Allens Linklaters

      Robert Walker, Partner, Competition, Consumer & Regulatory, Allens Linklaters


      3:30 PM Competition Law Workshop

      This interactive session is designed to strengthen your comprehensive of topics covered the previous Competition Law Update session. Apply your new knowledge to numerous case studies and real-life scenarios under the guidance of experienced competition law practitioners.

      Moderator: Mary O'Leary

      Presenters:

      James Somerville, Senior Associate, Competition, Consumer & Regulatory, Allens Linklaters

      Robert Walker, Partner, Competition, Consumer & Regulatory, Allens Linklaters

    • 4:00 PM An Audience with the Experts
      The masterclass will conclude with an opportunity for you to ask questions of each of our session presenters.
    • 4:30 PM Close

Further Details

  • Full Description

    Featuring a blend of expert instruction, lively discussion and practical learning activities, stay informed of recent developments in competition and consumer law with this half-day masterclass.
     
    Main topics:

    • Goals and outcomes of the Australian Financial Complaints Authority
    • Panel discussion: Observations from the Financial Services Royal Commission
    • Current developments in competition law

    Register today to benefit from valuable insights and updates offered by this masterclass.

  • Presenters

    Helen Gordon, CEO, Australian Finance Industry Association Helen is the Chief Executive Officer of the Australian Finance Industry Association [AFIA]. Helen has been part of AFIA for several decades in various capacities and together with her team advocates on behalf of more than 100 leading providers of consumer, commercial and wholesale credit on a variety of laws which impact their operations. More recently this has included key players in the Australian Rental Sector: Avis Budget Group, Hertz, Thrifty, Europcar, Enterprise/Redspot, Sixt/East Coast Car Rentals and Bayswater Car Rental (No Birds) in AFIA’s Fleet Leasing & Rental Division. This has seen her involved in lobbying government at both the Commonwealth and State levels to ensure their policy development and regulation reform will have a practical and relevant application for the finance industry and its customers. Helen is a member of the Finance Industry Council of Australia and the AFIA representative on a range of government consultation groups including various Commonwealth Treasury, ASIC and ACCC Stakeholder Forums. She utilises her legal background together with her qualifications from the Australian Institute of Company Directors and involvement with Women & Leadership Australia in her role.

    Philip Field, Lead Ombudsman, Banking and Finance, Financial Ombudsman Service Prior to the establishment of the Financial Ombudsman Service, Philip was General Manager – Corporate and Legal Counsel at the Banking and Financial Services Ombudsman (BFSO). He joined the BFSO as Legal Counsel in February 2002 and was appointed General Manager – Corporate in March 2006. Prior to joining the BFSO, he worked in private practice and as an in-house solicitor in the financial services sector. Philip was also a volunteer solicitor at the Springvale Legal Service. Philip holds a Bachelor of Economics, a Bachelor of Laws (with Honours) and a Master of Laws (Commercial Law) all from Monash University and was admitted to legal practice in March 1986. Philip is Secretary/Treasurer of ANZOA, the peak body in Australia and New Zealand for industry-based, parliamentary and statutory ombudsman offices.

    Christine Cupitt, Executive Director, Policy, Australian Banking Association (ABA) As Executive Director – Policy, Chris works with our member banks to set policy strategy and develop advocacy policy positions on financial services, consumer protection regulation and corporate governance. With a professional focus on protecting the interests of consumers, Chris is responsible for developing culture and conduct initiatives, contributing to innovation and reform in banking as well as promoting robust governance and professional standards. Prior to joining the ABA, Chris’ extensive experience in risk, compliance and governance in financial services and consulting, included senior roles at KPMG, AMP Financial Services and Hillross Financial Services. Chris holds a Bachelor of Laws from the University of Wollongong and professional qualifications through the Governance Institute and the GRC (Governance, Risk and Compliance) Institute.

    Amanda Storey, Director of Legal Practice, Consumer Action Law Centre Amanda is the Director of Legal Practice of the Consumer Action Law Centre a Victorian community legal centre, which specialises in consumer credit law, consumer law and insurance law. She leads a team of 13 lawyers who are dedicated to making life easier for people experiencing vulnerability and disadvantage. Amanda joined Consumer Action in 2013 and has acted on behalf of experiencing financial hardship clients in a variety of jurisdictions and external dispute resolution forums. Prior to joining CALC, Amanda worked at Piper Alderman Lawyers in the bankruptcy and insolvency team. Amanda sits on the Law Council of Australia Consumer Law Committee and the Law Institute of Victoria Competition and Consumer Law Committee. Amanda Storey was the 2012 President of the Young Lawyers Section of the Law Institute of Victoria where she presided over 7000 young lawyers.

    Colin Neave, Customer Fairness Advisor, Australia and New Zealand Banking Group Colin is Customer Fairness Advisor reporting to Chief Executive Officer Shayne Elliott. Colin is passionate about fair and responsible banking and helps guide and inform decisions within the bank to ensure we treat our retail, small business and wealth customers fairly. He has had a distinguished career in law, consumer affairs and government administration and has served as Chairman of the Commonwealth Consumer Affairs.

    James Somerville, Senior Associate, Competition, Consumer & Regulatory, Allens Linklaters James is a Senior Associate at Allens. He was previously Principal Lawyer in the Mergers & Authorisation Law Unit at the Australian Competition and Consumer Commission.

    Robert Walker, Partner, Competition, Consumer & Regulatory, Allens LinklatersRobert is a competition and consumer law specialist. He advises clients in relation to ACCC merger clearances, ACCC competition and consumer law investigations and litigation and competition and consumer law risk and compliance. Robert has particular experience securing merger clearances for cross-border transactions and acting for clients in global competition law investigations. Robert has acted for clients in a range of industries, in particular: financial services, healthcare, oil and gas, mining, gas and electricity and retail. Before joining Allens, Robert spent seven years with Linklaters LLP in both their London and Brussels offices.

  • Learning Outcomes

    By attending this masterclass, you will:

    • Equip yourself with key knowledge of regulatory developments in the consumer law space
    • Grow your understanding of the newly operational external dispute resolution scheme for Australian financial and superannuation industries
    • Put yourself at the forefront of competition law practice and procedure