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Essential Skills: Client interviewing skills and maximising technology

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Essential Skills: Client interviewing skills and maximising technology

Date & TimeTBC
Format Webcast, Workshop
Price

Member

$360.00

Non-Member

$480.00

CPD Units 3
  • Ethics & Professional Responsibility
  • Professional Skills
  • Practice Management & Business Skills
Venue LIV, Level 13, 140 William Street, Melbourne View Map

Receive practical advice to help you improve client interviewing skills, modernise your practice and avoid common ethical issues at this essential half-day workshop.

Strengthen skills integral to the growth of your practice while obtaining CPD units in Professional Skills, Practice Management and Business Skills, and Ethics and Professional Responsibility.

Additional dates for Essential Skills: Client interviewing skills and maximising technology:


Further details below.

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Terms & Conditions

Program Overview

  • Client interviewing skills and maximising technology - Monday 04 Mar
    • 12:30 PM Registration
    • 1:00 PM Opening and Welcome
    • 1:05 PM Maximising the Client Interview

      This interactive session will take you through the key stages of a client interview. Discover which distinguishing skills can help you succeed at every stage of the interview process, including:

      • Preparing for the client interview
      • Navigating the client and discussing costs at the interview
      • Following the interview

      Presenters:
      Nick Mann, Accredit Specialist Personal Injury, Founder and Principal, Polaris Lawyers
      Megan Caines, Senior Associate, Polaris Lawyers

    • 2:05 PM Maximising Technology

      No matter how successful the practice, there are always opportunities for growth. This session will provide insights into the latest software, technologies and innovative practices that can help your established firm to continue to grow and thrive. It will also outline practical strategies to help you implement these systems and processes into your own practice with ease.

      Presenter: Fabian Horton, Director, ConnectLaw, Lecturer, College of Law

    • 3:05 PM Afternoon Tea
    • 3:15 PM Ethics and Best Practice

      Ethical dilemmas often arise in legal practice and knowing how to deal with tricky situations is essential for all lawyers. Practitioners can expect an in-depth session focused on the ethical responsibilities of engaging in communications with the court, colleagues and clients.

      Presenter: Monika Paszkiewicz, Barrister

    • 4:15 PM Close

Further Details

  • Full Description

    Receive practical advice to help you improve client interviewing skills, modernise your practice and avoid common ethical issues at this essential half-day workshop.

    Strengthen skills integral to the growth of your practice while obtaining CPD units in Professional Skills, Practice Management and Business Skills, and Ethics and Professional Responsibility.

    Main topics:

    • Techniques and strategies to fine-tune client interviewing skills
    • How to maximise the efficiency of your practice through available technology
    • Ethics and best practice

  • Presenters

    Nick Mann, Accredit Specialist Personal Injury, Founder and Principal, Polaris Lawyers Nick was admitted to practice law in 2006, and since that time has practiced in a range of areas of personal injury in Victoria, the ACT, NSW and in Samoa. Since 2011, Nick has been engaged in policy advocacy in relation to the National Disability Insurance Scheme. In 2015, he became a Victorian accredited specialist in personal injury law and in December 2016 Nick completed a Masters of Health and Medical Law at the Melbourne University. Until December 2016, Nick was the Practice Group Leader of the Victorian Medical Law Department of Slater & Gordon. He is the founder and Principal of Polaris Lawyers, a law firm focussing on delivering person service in personal injury.

    Megan Caines, Senior Associate, Polaris Lawyers Megan Megan is a senior lawyer with a track record for getting great results for people injured in road and motor vehicle accidents. She prides herself on having strong communication skills and providing straightforward advice to clients. Efficient and approachable, Megan enjoys assisting clients from diverse backgrounds navigate the TAC scheme and the legal process. For over 7 years Megan worked at Australia’s largest personal injury law firm. Megan now enjoys working at a firm which gives personal service to each and every client, and protecting the rights of individuals regardless of their social or economic background.

    Fabian Horton, Director, ConnectLaw, Lecturer, College of Law Fabian is a lecturer at The College of Law Victoria and director of the virtual law firm, ConnectLaw. He is the foundation chairperson of the Technology and the Law Committee of the LIV. Fabian presents widely on legal issues in areas such as cyber-security, artificial intelligence, and law apps and he advises both government and non-government organisations on many aspects of technology and its impact on the law. Fabian is currently undertaking his PhD researching how technology affects the law.

    Monika Paszkiewicz, Barrister Monika particular focus on employment law and industrial relations. Monika has been briefed by employers and employees to advise and appear before the Federal Court, the Federal Circuit Court and the Fair Work Commission in matters regarding adverse action, unfair dismissal, breach of contract and industrial action. She also regularly appears in a broad range of commercial matters in the Ste courts.

  • Learning Outcomes

    By attending this session, you will:

    • Bolster your ability to build trust, define scope and develop an overall positive working relationship with your clients through improved interviewing skills
    • Discover how the latest technology can be applied to support your practice and improve efficiency
    • Obtain effective strategies to improve how you manage common ethical dilemmas facing practitioners