this product is unavailable for purchase using a firm account, please log in with a personal account to make this purchase.

The LIV is currently closed to all visitors.

We are working remotely to deliver member services. For more information visit our 

COVID-19 Hub
Select from any of the filters or enter a search term
  • Currently unavailable. Please email the Bookshop at
Mastering Mediation: Techniques, tactics and best practice

Activity has expired. Please enter details below to be notified when this activity next occurs.

Mastering Mediation: Techniques, tactics and best practice

Date & TimeTBC
Format Workshop





CPD Units 3
  • Professional Skills
Venue LIV, Level 13, 140 William Street, Melbourne View Map

Exclusive LIV Member Offer: Early Bird Discount
Book online by February 12 and receive 20% off the member price*

This highly interactive and practical workshop is designed for practitioners who represent clients in mediation. Respected academic and self-effacing mediator Laurence Boulle provides guidance on mastering the process, dealing with differing personalities, new forms of advocacy in dispute resolution and more.

Further details below.

Subscribe for updates related to this activity

Terms & Conditions

Further Details

  • Full Description

    *Exempt from the Early Bird offer are CLC, YL and Accredited Specialist members. The registration fee for these membership categories is $270.

    Do you regularly represent clients in mediation? Are you keen to improve your negotiation skills to help achieve better outcomes for your clients?

    In this highly interactive and practical workshop, respected academic and self-effacing mediator, Laurence Boulle, takes an in-depth look at the art of negotiation (with a focus on mediation). Receive guidance masterering the process, dealing with differing personalities, discovering new forms of advocacy in dispute resolution and more.

    You will learn a range of dispute resolution moves and how and when to employ them, as well as post-mediation strategies for those that don’t achieve outcomes. This is a not to be missed event. Places are limited so register now to secure your spot.

    Topics covered include:

    • Preparing for Mediation including:
      • Preliminary legal advice and preparing your client
      • Management of client expectations
      • Negotiation planning
      • Handling principal and agent issues.

    • Advocacy and Techniques
      • The importance of the opening position
      • Modes of bargaining
      • Managing the biases
      • Closing the ‘last gap’

    • Concluding the Dispute Resolution Process (including where there has not been settlement, with particular reference to continued problem-solving within and outside court and tribunal contexts)
      • Drafting terms of settlement or heads of agreement
      • Review of outcomes
      • Post-settlement issues
      • Using court and tribunal processes
      • Returning to the table

    Please note, attendees receive afternoon tea.

  • Presenters

    Laurence Boulle AM, Adjunct Professor of Law, Australian Catholic University

    Laurence practised law for five years before becoming an academic. He has held academic positions at four Australian law schools and has taught at universities in New Zealand, the Pacific, Africa and Europe. In addition, Laurence has published extensively in constitutional law, employment law, mediation and ADR, and international investment and globalisation.

  • Feb-March 2020 CPD Program

    Make your points count with the LIV.

    Developed in collaboration with industry experts, the all new CPD program covers 19 practice areas, all areas of Accredited Special isation, all compulsory compliance areas and all career stages. Choose from a variety of options and formats to fit your busy schedule.

    Click here to learn more about our 2020 CPD program.

    Click here to view additional professional development focused on litigation.