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LIV Wellbeing Program: Managing challenging client presentations

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LIV Wellbeing Program: Managing challenging client presentations

Date & TimeTBC
Format Workshop





CPD Units 0
Venue LIV Conference Room, Level 13, 140 William Street, Melbourne View Map

Free and exclusive to LIV members.

This session focuses on understanding how trauma may impact on client presentations and how legal professionals can increase their skills in managing these presentations. 

Learning outcomes:

  • Understand how trauma can impact on client presentations
  • Identify and use trauma informed strategies for managing challenging client presentations

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Further Details

  • Facilitator:

    Ursula Benstead is a psychologist with over 25 years’ experience in the field of trauma and vicarious
    traumatisation. She has provided training and individual and group debriefing to government and community legal professionals for over a decade.

    Throughout her career progression in the community sector into clinical supervisor and management roles, Ursula noticed the impacts of assisting trauma survivors on individuals.  Most of Ursula’s consulting work today is focussed on helping organisations introduce trauma informed practices.  These help to build understanding of the causes of gendered violence, vicarious traumatisation, complex client presentations with the aim of educating, supporting and building resilience in work places and individuals. 

    Examples of this work are Ursula’s development of a model including induction training followed by regular staff group debriefing sessions for community and government legal organisations.