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LIV CPD 2020: 'A little more conversation’: Managing client communications and experience through COVID-19 VIDEO

Format	Education Product
Price	Member $49.50 Non-Member $55.00 Login for member price
CPD Units	1
Venue	View Map

Recorded: Thursday 11 June 2020 | Run Time: 1:08:46

CXinLaw director Carl White and professional leadership speaker Ricky Nowak guide you through how to best communicate with clients as you work remotely. Receive valuable tips to help you convert leads to clients, keep up with current client demands and continue to gain new clients.

Topics include:

What client experience and interaction looks like when working remotely
Techniques for building relationships with new clients during and after COVID
Strategies for retaining current clients who may be dealing with the impact of COVID
Building your brand by demonstrating value through your client interactions

Communication COVID-19 Practice & Procedure

Presenters

Carl White, Director, CXinLaw

Ricky Nowak, Leadership Speaker
Professional Development

The Law Institute of Victoria's professional development program does more than just satisfy your compliance requirements for the CPD year, it provides you with quality and contemporary learning opportunities and practical solutions that you can apply to improve outcomes for your clients and support your practice for years to come.

Learn more:

Compliance requirements

Upcoming CPD schedule

Additional recorded webinars, events, training and online videos