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LIV CPD 2020: 'A little more conversation’: Managing client communications and experience through COVID-19 VIDEO

LIV CPD 2020: 'A little more conversation’: Managing client communications and experience through COVID-19 VIDEO

Format Education Product
Price

Member

$49.50

Non-Member

$55.00

CPD Units 1
  • Professional Skills
Venue View Map

Recorded: Thursday 11 June 2020 | Run Time: 1:08:46

CXinLaw director Carl White and professional leadership speaker Ricky Nowak guide you through how to best communicate with clients as you work remotely. Receive valuable tips to help you convert leads to clients, keep up with current client demands and continue to gain new clients.

Topics include:

  • What client experience and interaction looks like when working remotely
  • Techniques for building relationships with new clients during and after COVID
  • Strategies for retaining current clients who may be dealing with the impact of COVID
  • Building your brand by demonstrating value through your client interactions

Further Details