How do I log in to my LIV Account?
Log in on our Membership page using your member ID and password. If you’ve forgotten your details, you can retrieve them using your registered email address.
What if I’ve forgotten my member ID?
You can retrieve your member ID by selecting Forgotten your ID Number. Enter your registered email address and an email with your member ID will be sent to you.
It can take a few minutes for the email to come through and may go to a Junk or Other folder. If you have a business ID and a member ID, and you use the same email address for both, you will receive two emails.
What if I’ve forgotten my password?
You can reset your password by selecting Forgotten/Update Password. Enter your registered email address and an email to reset your password will be sent you, just follow the prompts.
It can take a few minutes for the email to come through and may go to a Junk or Other folder. If you have a business ID and a member ID, and you use the same email address for both, you will receive two emails. The email will contain the ID number of the record for which you’re resetting the password.
I have 2 member IDs – what’s the difference?
You may have an account with the LIV as both an individual and as a business entity. If this doesn’t seem right or you’re not sure which is which, you can log in to check the account name or contact LIV Membership by phone: (03) 9607 9470 or email: membership@liv.asn.au
What can I manage using my Member ID?
Your member ID manages your LIV membership at an individual level. You can join or renew LIV membership here as well as update your preferred contact details, update employment details, manage your CPD records (Practising Full Member accounts only), check your subscription preferences and more.
You cannot manage your business details or business renewals through this account.
What can I manage using my Business Entity ID?
Your business ID manages your LIV membership at a business level. You can manage your business address, contact details and employee listing.
Only a person authorised by the business should be given access to this account.
I’m logged in, but am still not getting member discounts when I try to register for an event or make a purchase (legal education video, item from the bookshop)?
You may be logged in with your Business ID, which is not eligible for discounts. Make sure you’re logged in with your individual member ID to access your member discount.
You may have a non-member record. Check your status on your profile: you’ll be given the option to join if you are not a member. If this doesn’t seem right, please contact LIV Membership by phone: (03) 9607 9470 or email: membership@liv.asn.a