Frequently Asked Questions

  • What is the Find Your Lawyer Referral Service?

    Free enquiry interview

    All law firms in the Find Your Lawyer Referral Service provide an interview free of charge.  You can use this interview to determine with the solicitor the nature of the legal issue, discuss the available options and request an estimate of costs to proceed with the matter. 

    If you request the solicitor to undertake any legal work on your behalf (e.g. reading contracts, writing letters, etc.) the solicitor’s normal fees will apply.  Please be sure to discuss these costs before any work is completed on your behalf.

    Online and telephone service

    The online Find Your Lawyer Referral Service is available 24 hours a day.  When using the online service you must have access to a printer in order to print the referral letter.

    The Find Your Lawyer Referral telephone service operates 9am to 5pm Monday to Friday. Please call 03 9607 9550.

    Please note that the Find Your Lawyer Referral Service does not provide any legal advice.  This can only be gained by obtaining a referral letter to a member legal firm.

    Referral letter

    Users of the online Find Your Lawyer Referral Service can search, print a letter and then make an appointment with the selected firm for a free interview up to 30 minutes in length.

    Users of the Find Your Lawyer Referral telephone service will receive a referral letter listing up to three firms practising in the relevant area of law.  You may then make an appointment with one of the firms for a free interview up to 30 minutes in length.

    You must take the letter with you to the interview or forward the letter within three working days of the interview.

    The Find Your Lawyer Referral Service will only provide one referral letter per legal matter.

    To obtain a referral or to find out more about the Find Your Lawyer Referral Service, please contact us on 03 9607 9550 or email referrals@liv.asn.au

    Please note that the Find Your Lawyer Referral Service does not provide any legal advice.  This can only be gained by obtaining a referral letter to a member legal firm.

  • What is a Mediator?

    The LIV Mediators Directory provides details of approved legal practitioners qualified to conduct mediations. Mediators are listed together with their contact details and areas of practice or specialisation.

  • What is an Accredited Specialist?

    Choosing the right lawyer is one of the most important decisions you will ever make, the LIV Accredited Specialist directory can help you find a lawyer who is a leader in their field.

    Why choose a LIV Accredited Specialist

    • LIV Accredited Specialists must have a minimum of  five years full time practice experience and a minimum of three years experience in their area of specialisation
    • LIV Accredited Specialists must maintain a high degree of professional development in their area of specialisation
    • LIV Accredited Specialists must pass a comprehensive examination process, developed by legal professional experts
    • LIV Accredited Specialists must apply for re-accreditation every three years
  • What is an Arbitrator?

    The LIV Arbitrators Directory provides details of arbitrators available to conduct arbitrations. Arbitrators are listed together with their contact details and areas of practice and/or specialisation.