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Calendar
Charity begins on the phone
Charity begins on the phone

 Jennifer Batrouney and Angela Lee 01 Oct 2018

The Victorian Supreme Court held that the TIO, which operates an industry ombudsman scheme to provide a free and independent dispute resolution service for small business and residential consumers...

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Well may we say
Well may we say

 Law Institute Journal 03 Sep 2018

In the past WADR has lamented the decline in things we once took for granted, such as grammar, public civility and kicking for goal...

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How to help
How to help

 SANE Australia 03 Sep 2018

Interacting with people experiencing symptoms of mental illness is made easier with this model for effective communication...

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Be clear or face the music
Be clear or face the music

 Grant Lubofsky 02 Jul 2018

A recent Supreme Court decision highlights the need for careful and precise drafting of terms of settlement and clear communication between parties at mediation...

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Dealing with difficult people
Dealing with difficult people

 Angela Burr 06 Mar 2018

It is easy to joke that our job as lawyers would be easy if it weren’t for the people. All jokes aside, difficult people have the potential to make your life a living hell. Here are some strategies you can use next time you encounter a difficult person...

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Emotional intelligence in practice
Emotional intelligence in practice

 Karin Derkley 01 Nov 2017

In a recent advertisement for a senior commercial lawyer, along with the usual requirements for first class legal technical skills, research and commercial skills, is another key selection criterion applicants need to have mastered: emotional intelligence...

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Social security
Social security

 Elizabeth Gray and Vivienne Storey 01 May 2017

What goes on among friends and colleagues shouldn’t necessarily go up. The closing party was fantastic. It was a nine-month negotiation to finalise the beachfront re-development...

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Electronic contracting
Electronic contracting

 Peter Flanagan 01 Apr 2017

Clients should be made aware of the potential consequences of using emails as part of the negotiation process in business dealings. As internet users we are all familiar with entering into...

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The right skills for future-fit lawyers
The right skills for future-fit lawyers

 Karin Derkley 01 Oct 2016

In a profession under challenge, the winners will be those with the professional and people skills to add value for their clients. As a young personal injury lawyer...

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Telecommunications (Interception and Access) Amendment (Data Retention) Bill 2014
Telecommunications (Interception and Access) Amendment (Data Retention) Bill 2014

 Leanne O'Donnell 19 Jan 2016

There are 31 serious, unanswered questions about the mandatory...

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