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A message from the ATO

A message from the ATO

By LIV Media

ATO Dispute Resolution 

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Meeting with the legal profession

The ATO is keen to hear from the profession and meets periodically with representatives from the respective state and territory bar and law associations to discuss a range of matters.  If there is a matter you would like raised, you should raise this with Mollie Tregillis of the LIV’s Taxation and Revenue Committee ( MTregillis@liv.asn.au or (Direct) 9607 9318) who will put you in touch with the LIV representative on the  Australian Taxation Office’s  Legal Practitioner’s Round Table (currently Steve Stevens).

Our complex issue resolution service

All legal practitioners can use our complex resolution service for complex administrative issues or tax technical interpretation queries you have been unable to resolve online or by phone.  This service is available both for practitioners’ own affairs or for clients they represent in a professional capacity.

Examples of issues we can help with include:

  • administrative issues, which are outside the norm and not able to be resolved by our standard processes
  • general advice about new or changed legislation
  • complex or multiple, related tax technical issues, for example where there is an interaction between taxes or a variety of concessions/considerations within a tax
  • general help with legal interpretation – where a decision is required around our view.

To take advantage of the service you need to complete the online Complex isues resolution form accessed at this link.   If you experience difficulty using this form, send your query to Tax Practitioner Assistance@ato.gov.au providing your contact details, full details of the issue and details of the interactions you have already had with the ATO in relation to the matter.

Nomination of a legal representative

For you to deal with the ATO on behalf of an individual or entity:

  • your client needs to advise us you are representing them, or
  • you can provide written advice of your appointment on your firm's letterhead.

A client can nominate you as their legal representative by:

  • calling us on 13 28 66 (for entities) or 13 28 61 (for individuals); or
  • completing one of the following forms:

If your client has not been able to notify us of your appointment, you are able to provide written proof of your appointment on your firm's letterhead. The letter must contain the name of the authorised legal practitioner and relevant identifying information such as the taxpayer's name, address and details of the matter you are acting in.

For urgent cases you can phone us to obtain a fax number to notify us of your appointment. An example of an urgent notification of your appointment may be where your client has received a summons to appear in court and you have been appointed late in the process.

A further message from the LIV

Practitioners who are experiencing difficulty with ATO personnel as to the ability for solicitors and barristers to establish identity by letterhead can send the following link Proof of identity for legal practitioners to the officer concerned. If that is not sufficient they should contact the ATO’s legal liaison contact Robert  Torrisi:

Ph:         07 321 35283

Mob:     0439 584 824

Email:   Robert.Torrisi@ato.gov.au

Similarly, if the Complex Issues Resolution  or Tax Practitioner Assistance links do not provide the assistance being sought, practitioners should contact Robert to be put in touch with the relevant ATO contact.

For further information regarding this media release please contact the
LIV Media Department

T: 03 9607 9373
E: media@liv.asn.au


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