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Strategy is more important than technology

Strategy is more important than technology

By Ian Bloomfield

Practice & Procedure Technology 

The legal services marketplace is undergoing transformational change. Lawyers are constantly being told they need to change and innovate. This is sage advice. However, it is an over-simplification for law firm partners and practice managers to think that adopting technology alone will achieve the desired outcome. It assumes that technology itself is a solution, and that selecting the right technology can enable a law firm to keep up or even get ahead of the pack. This thinking is flawed. Technology is a means to an end, and you first have to understand what that end is. Jumping right into selecting some technology to implement without first understanding how it will fit within an overarching business and IT strategy typically leads to poor outcomes. Any law firm or practice considering how to move forward in today’s challenging environment must start with strategy.

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