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ORBIT targets legal assistance clients

ORBIT targets legal assistance clients

By Karin Derkley

Access to Justice Technology 


An online tool is helping legal assistance providers get their clients off the "referral roundabout" and matched up with the right service provider to deal with their legal problems. Built by not-for-profit consultancy Code for Australia in conjunction with Victoria Legal Aid, the Online Referral Booking Information Tool (ORBIT) is halving the time it previously took to help refer clients seeking legal assistance, says VLA senior policy and project officer, client access Toby Verey.

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