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Building staff engagement

Building staff engagement

By Kath McCarthy

Practice Management Workplace 


An engaged staff member is sufficiently connected to work, the people they work with or the firm they belong to, that they are more likely to persist, remain loyal and contribute discretionary effort. Engagement is one of the most significant predictors of organisational success. While many firms still rely heavily on extrinsic rewards like pay and promotion to drive performance, engagement is more effectively built by focusing on intrinsic sources of motivation in staff. This translates into managers supporting a sense of competence, purpose and autonomy in their staff.

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