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Confidentiality and conflict of interest are first cousins

Confidentiality and conflict of interest are first cousins

By Donna Cooper and Michael Dolan

Confidential Information Ethics Practice Management 


When establishing a new law practice, you may be thinking about the type of business structure and insurance that will suit you best, whether or not you will operate a trust account, whether you’ll bill fixed fees or according to your time, and even what your logo and the artwork on your website might look like. Frankly, your biggest concern may well be “How will I attract clients?” However, you would be well served to keep your professional ethical responsibilities top of mind in all of your planning. Setting up your office so that confidential client information is securely stored both digitally and physically, and having a detailed plan and efficient office systems to prevent potential conflicts of interest arising are as important as any other part of your business planning.

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