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Adapting to change

Adapting to change

By Andre Ong & Mitchell Zadow


Andre Ong and Mitchell Zadow talk about their experiences at Sharrock Pitman Legal, 2018 Boutique Law Firm of the Year, and explain how technology has influenced and enhanced their careers as principal lawyers at the firm. How has technology impacted your career? Mitchell Zadow: Since my time as a graduate, technology has definitely been a major factor influencing how we practise as lawyers. Changes throughout my time at Sharrock Pitman Legal include the transition from physical files to digital files, our online customer portal, practice management and our apps. Also, digital innovation in the courts and government agencies has improved how we practise law. Having access to online legal resources assists our young lawyers with their professional development, enhancing their knowledge and skills as developing practitioners in addition to the ongoing mentoring and support that they receive from senior lawyers within our practice. What does innovation in law mean? Andre Ong: Innovation in the law does not compel either overtly complex systems or digital initiatives, or entirely new or revolutionary concepts. At Sharrock Pitman Legal, we promote and encourage a vibrant environment which is always adapting to changes for the better, both at an industry level and on a technological level, with easy to use systems and protocols in place to assist in monitoring performance and improving our service to customers. Our entire team contributes ideas and strategies for achieving this, as well as utilising expertise from external consultants.

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