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Video 2 – LIV CPD 2020 – Competition & Consumer Law Updates & Insights: Consumer issues arising from COVID-19

Video 2 – LIV CPD 2020 – Competition & Consumer Law Updates & Insights: Consumer issues arising from COVID-19

Format Education Product





CPD Units 0.5
  • Professional Skills
  • Practice Management & Business Skills
  • Substantive Law
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Recorded: 12 November 2020 | Run Time: 29:40

COVID-19 has impacted many areas of law, and consumer law is no exception. In this video Amanda Storey of the Consumer Law Action Centre discusses the many consumer issues that have arisen due to COVID-19 and unpack the implications for your practice and your clients.

Further Details

  • Further Details

    Key topics Include:

    • The rise of scammers during the pandemic
    • Identifying theft and credit fraud
    • Understanding the changing regulatory priorities during the pandemic (ASIC, ACCC and Consumer Affairs Victoria)
    • Hot topics for consumer protection in response to Covid-19
  • Presenters

    Presenter: Amanda Storey, Consumer Law Action Centre

    Amanda Storey is the Director of Legal Practice at the Consumer Action Law Centre – a Victorian community legal centre that specialises in consumer credit law, consumer law and insurance law. She leads a team of 15 lawyers who are dedicated to making life easier for people experiencing vulnerability and disadvantage in Victoria. Consumer Action Law Centre operates a telephone advice service that provides free legal advice to all Victorian consumers and their support workers and runs the only dedicated Koori Helpline to provide consumer law advice to Aboriginal Victorians.

    In 2019, Consumer Action was awarded the Law Institute of Victoria Access to Justice Award in its work supporting five clients who gave evidence as witnesses before the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services. Amanda holds a Masters in Law specialising in commercial law and is a member of the Law Council of Australia, Australian Consumer Law Committee and the Law Institute of Victoria Competition and Consumer Law Committee. Amanda will be joining the Victorian Bar in March 2021 and plans to specialise in consumer protection, contract law, commercial litigation and insolvency law.

  • Professional Development

    The Law Institute of Victoria's professional development program does more than just satisfy your compliance requirements for the CPD year, it provides you with quality and contemporary learning opportunities and practical solutions that you can apply to improve outcomes for your clients and support your practice for years to come.

    Learn more:

    Compliance requirements

    Upcoming CPD schedule

    Additional recorded webinars, events, training and online videos