this product is unavailable for purchase using a firm account, please log in with a personal account to make this purchase.

Looking for something?
  • Product unavailable. Please contact bookshop on 03 9607 9348.
How People Tick: A Guide to Over 50 Types of Difficult People and How to Handle Them

How People Tick: A Guide to Over 50 Types of Difficult People and How to Handle Them

By Mike Leibling

How People Tick is about understanding and dealing with patterns of behaviour that annoy us, such as gossiping, back-stabbing and bullying, in order to make these 'difficult' people easier to live and work with.

 

Practice & Procedure 

Member

$23.40*

Non-Member

$26.00

VIEW CART
  • Full description

    This new edition of How People Tick is a practical guide to over 50 types of difficult people such as Angry People, Blamers, Impatient People, Workaholics and Gossips. Each difficult situation is described, how it happens is analysed, and then strategies to help you deal with the problem are suggested. Disruptive behaviour patterns can be addressed once and for all, instead of having to handle one-off 'difficult' events, time and time again.

    Absolutely invaluable to everybody, How People Tick is full of tried and tested tips for handling 'difficult' people in 'difficult' situations, based on a real understanding of their behaviour. It is an essential read if you find people bewildering or just plain difficult, and yet still want to understand them, work with them and live with them.

  • About the author

    Mike Leibling is a strategist - for organisations and individuals - who coaches, mentors and writes. In 1995 he founded Strategy Strategy™ which aims to help people and organisations to move on in difficult situations, or preferably avoid them in the first place. Prior to this he was at Saatchi & Saatchi, ultimately as International Strategic Planning Director. 

  • Product details

    ISBN: 9780749454593

    Published: 2019

    Format: Softcover

  • Table of contents

Similar Products

  • Product unavailable. Please contact bookshop on 03 9607 9348.
Office 365 All-in-One For Dummies

Office 365 All-in-One For Dummies

Peter Weverka, Timothy L. Warner (With)

Member

$46.80*

Non-Member

$52.00

  • Product unavailable. Please contact bookshop on 03 9607 9348.
Ernest Wood and the Foundation of The Musical Tradition at St Paul's Cathedral, Melbourne

Ernest Wood and the Foundation of The Musical Tradition at St Paul's Cathedral, Melbourne

Ian Burk

Member

$36.00*

Non-Member

$40.00

  • Product unavailable. Please contact bookshop on 03 9607 9348.
2020 Legal Directory & Diary, Pocket Diary & Notebook Bundle

2020 Legal Directory & Diary, Pocket Diary & Notebook Bundle

Law Institute of Victoria

Member

$126.00*

Non-Member

$140.00

  • Product unavailable. Please contact bookshop on 03 9607 9348.
2020 Pocket Diary

2020 Pocket Diary

Law Institute of Victoria

Member

$36.00*

Non-Member

$40.00

* The ‘Member’ price shown on this page refers to the standard discount for a Practicing Member. Other members, such as Student Members, may be entitled to lesser discount.