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Mediation Skills and Techniques e3

Mediation Skills and Techniques e3

By Nadja Alexander and Laurence Boulle

Mediation Skills and Techniques provides expert guidance on the practical operation of the mediation process, with particular reference to the skills and techniques that can be used by mediators to assist parties in their decision-making. It deals systematically with all aspects of mediation procedure, covering a wide range of planning, precautionary and trouble-shooting methods relevant for practice.

Advocacy Mediation 

Member

$98.10*

Non-Member

$109.00

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  • Full description

    Mediation Skills and Techniques provides expert guidance on the practical operation of the mediation process, with particular reference to the skills and techniques that can be used by mediators to assist parties in their decision-making. It deals systematically with all aspects of mediation procedure, covering a wide range of planning, precautionary and trouble-shooting methods relevant for practice. Skills and techniques are correlated with the National Mediator Accreditation Standards. The book explains key features of the mediator’s role: understanding, diagnosing and defining the conflict; the importance of creating the best possible climate for parties to resolve disputes; facilitation of the parties’ communications and negotiations; and dealing with the unexpected. Practical examples and case studies are provided to illustrate important points and a range of documents and precedents are provided in the appendices.

    The third edition has been fully revised and includes, for the first time, references to mediator standards in Hong Kong and Singapore; revised mediation models, insights from cognate disciplines; management of mediation disruptions; visions of future mediator practice; and additional examples and case studies.

    Features

    Provides key information to develop and support mediation practice

    Authoritative authors

    Includes supplementary source documents in useful appendices

    Aligns with mediation standards

    Supports accreditation process

    Practical and complete resource

  • About the author

    Professor Nadja Alexander is leading a negotiation and mediation initiative at City University of Hong Kong.

    Laurence Boulle is a Professor of Law at the Thomas More Law School, ACU, Sydney. He has taught and written extensively, both in Australia and internationally, on mediation, dispute resolution and globalisation. He has practised as a mediator for 22 years and served as Chair of both NADRAC and the Mediator Standards Board. Laurence is regularly invited to present at conferences here and abroad and he acts as consultant to governments, tribunals and the private sector on conflict management, dispute systems design and conflict coaching.

  • Product details

    ISBN: 9780409348255

    Published: 2020

    Format: Softcover

  • Table of contents

    1.         Mediation and Mediators

    2.         Engaging in the Mediation System

    3.         Establishing and Maintaining a Favourable Climate

    4.         Diagnosing, Designing, Defining

    5.         Managing the Mediation Procedure

    6.         Assisting Communication and Cultural Dynamics

    7.         Facilitating the Negotiations

    8.         Mediators Encouraging Settlement

    9.         Variations in Mediation Procedures

    10.        Disruptive Issues in Mediation

    11.        Avoiding Mediator Traps

    12.        Towards Compleate and Wyse Mediators

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