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How to talk to your clients about money

How to talk to your clients about money

By Katie Miller


“Don't mention the war. I mentioned it once, but I think I got away with it all right.” When I think of lawyers talking to clients about money, I think of Basil Fawlty, desperately trying to avoid mentioning the war to German tourists. We avoid, we hedge, we duck and weave and, when we can finally no longer avoid it, we mumble something under our breath or hand over a lengthy costs agreement and then scuttle away in embarrassment. As lawyers, we have a history of avoiding talking about money. Some have even suggested that the “money bag” on barristers’ robes was used by barristers to remind solicitors that the barrister's fee was due, without having to actually mention money.

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